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Returns and Shipping Policy

Pre-Order Policy

Make a return or exchange

Privacy Policy

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<span style="font-size: 16px; font-family: Tahoma, Geneva, sans-serif; color: rgb(29, 28, 29); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">No. Shipping fees are calculated depending on the shipping information provided at checkout.&#xA0;<span style="font-size: 16px; font-family: Tahoma, Geneva, sans-serif; color: rgb(29, 28, 29); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Unfortunately, only one shipping address can be provided at the time of checkout, as a result, we are unable to ship your order to multiple different addresses. However, you can place a separate order with a separate shipping fee to a different address.

No. Shipping fees are calculated depending on the shipping information provided at checkout. Unfortunately, only one shipping address can be provided at the time of checkout, as a result, we are unable to ship your order to multiple different address

Can I ship part of my order to a different address?

Orders & Shipping FAQ

I need help with an existing order

I need help making a return or exchange

I need something else

I need help placing an order

Contact Customer Care

Click here to exchange or return an order

How to exchange or return an order

How do I reset my password?

How do I create an account?

Account Management

What does BOGO mean?

How do I recommend a brand for future deals?

The item I want to purchase is out of stock. How can I be notified?

Where do you ship to?

General FAQ

How to Use the Self Serve Returns and Exchanges Portal

Return Policy

Can I exchange my order for a different style or size?

Final Sale items

Returns & Exchanges FAQ

How do I cancel my order?

How do I change my shipping address?

My order status is “unfulfilled”, what does that mean?

When will I receive my order?

How long before I receive my refund?

My billing address is incorrect

I received a delivery confirmation email but my order hasn't arrived

How can I find my order number?

Can more than one brand be included on an order?

I received an incorrect, damaged or defective item- what do I do?

How do I place an order?

How do I adjust my cart?

How do I use a gift card or promotional code?

Can I use more than one payment method at checkout?

How do I pay by credit/debit card?

What is Shop Pay?

Checkout FAQ

Can I ship part of my order to a different address?Updated 2 years ago